This guarantee must be exercised within 30 days of your receipt of the merchandise. All return shipping charges must be prepaid (we will not accept return items shipped to us C.O.D.). Returns and exchanges are accepted only for items purchased from the Stax Museum of American Soul Music. Refunds will be applied based on the original method of payment. Any defective product may be returned within 30 days for a replacement.
The following products may NOT be returned:
- Used merchandise
- Music/DVDs (defective items will only be exchanged for the same title)
- Special Orders