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Return Policy
The Stax Museum of American Soul Music is committed to providing products of high quality and value, and we back this commitment with a satisfaction guarantee. If you purchase an item from us that for any reason fails to give complete satisfaction, you may return it to us for an exchange or full refund so long as it is new, unused and in its original packaging.

This guarantee must be exercised within 30 days of your receipt of the merchandise. All return shipping charges must be prepaid (we will not accept return items shipped to us C.O.D.). Returns and exchanges are accepted only for items purchased from the Stax Museum of American Soul Music. Refunds will be applied based on the original method of payment. Any defective product may be returned within 30 days for a replacement.

The following products may NOT be returned:

  • Used merchandise
  • Music/DVDs (defective items will only be exchanged for the same title)
  • Books
  • Special Orders
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